How we handle the information you send us
This policy explains what happens to the details you submit through the enquiry form or by e-mail.
Data we collect
When you submit the enquiry form or write to us by e-mail, we collect only what is needed to prepare a quote: your name, a phone number or e-mail address, and your booking preferences, such as travel dates, pickup location and the vehicle you are considering. No other personal information is requested at this stage.
This information is used solely to assess availability, price the booking and reply to your enquiry, typically within one business day. It is not used for marketing, profiling or any purpose beyond handling the specific request you have made.
Details you send are reviewed by the team preparing your quote and are not entered into any mailing list or automated system. If a booking proceeds, the same information carries forward into the reservation record; if it does not, it is handled as set out below.
How your data is handled
No third-party sharing
Details you submit are used only by Trailhoyodemanzanares to prepare your quote; they are not sold, rented or shared with advertisers, affiliates or any other company.
Form and e-mail only
We collect personal data exclusively through the enquiry form and direct e-mail correspondence; no data is gathered through other channels.
Limited retention
Enquiry and booking information is kept only for as long as needed to handle your reservation and meet our record-keeping obligations, then deleted.
Access on request
Write to us at any time to ask what information we hold about you, to have it corrected, or to have it deleted.
Related pages
Make a booking enquiry or check the conditions it will be confirmed under.